These General Terms and Conditions (“Terms”) govern all contracts between SciBridge GmbH, Pestalozzistraße 25, 22305 Hamburg, Germany (hereinafter “Rigora”, “we”, “us”), and customers who order scientific editing services through our website rigora.net.
SciBridge GmbH is registered at Amtsgericht Hamburg under HRB 186336. Managing Director: Priv.-Doz. Dr. med. Sied Kebir.
Rigora provides scientific editing services for manuscripts and theses in the life sciences. The scope of each service tier — Submission Ready, Reviewer Ready, and Fast Track for manuscripts; Essential, Standard, and Express for theses — is described on our pricing page. Editing includes language improvements, structural feedback, and — depending on the tier — a strategic editor report, figure review, target journal recommendation, cover letter, and plagiarism check.
We do not offer ghostwriting, standalone statistical consulting, or publication guarantees. Our editing improves the quality of your manuscript but does not guarantee acceptance by any journal.
By submitting the order form on our website and completing payment via Stripe, you make a binding offer to purchase the selected editing service. The contract is formed when we send a confirmation email acknowledging your order. The prices displayed on our website are final prices. As a small business under § 19 of the German VAT Act (Kleinunternehmerregelung), we do not charge value-added tax (VAT); no VAT is shown on our invoices.
Payment is processed securely via Stripe (Stripe, Inc., USA). Payment is due immediately upon placing the order. All prices are stated in euros (EUR) as final prices. In accordance with the small-business regulation (§ 19 UStG), no VAT is charged or shown. No additional fees apply.
Turnaround begins when we receive your manuscript by email — not at the time of payment. The agreed turnaround time depends on the selected tier:
Deliverables are sent to your email address as file attachments. Delivery is considered complete when the email has been sent to the address you provided.
On-time guarantee: If we fail to deliver within the agreed turnaround time, the service is free of charge and you will receive a full refund.
Manuscript pricing covers manuscripts up to 7,000 words (excluding references). Thesis pricing covers theses up to 60,000 words (excluding references). If your manuscript or thesis exceeds these limits, please contact us before ordering. We will confirm the exact cost before you pay.
We offer an unconditional 7-day money-back guarantee. If you are not satisfied within 7 days of delivery, you will receive a full refund without conditions. This commercial guarantee exists in addition to, and does not limit, your statutory rights.
Reviewer Ready and Thesis Standard include 1 round of re-editing within 180 days after delivery. Fast Track and Thesis Express include 2 rounds within 180 days after delivery, with a 48-hour priority response on re-edit requests.
If you are a consumer within the meaning of § 13 BGB, you have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period expires 14 days after the day of the conclusion of the contract.
To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by an unequivocal statement (e.g., a letter sent by post or email). You may use the model withdrawal form below, but it is not obligatory.
Contact for withdrawal:
SciBridge GmbH
Pestalozzistraße 25, 22305 Hamburg
Email: info@rigora.net
Phone: +49 40 41188460
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.
If you withdraw from this contract, we shall reimburse all payments received from you without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw. We will carry out such reimbursement using the same means of payment as you used for the initial transaction.
The right of withdrawal expires prematurely if we have fully performed the service (i.e., the edited manuscript has been delivered to you) and you have given your prior express consent to begin the service before the withdrawal period has expired, and you acknowledged that you would lose your right of withdrawal once the service has been fully performed (§ 356 Abs. 4 BGB).
By placing your order, you expressly consent to the commencement of the editing service before the expiry of the withdrawal period and acknowledge that your right of withdrawal will expire upon full delivery of the edited manuscript.
(Complete and return this form only if you wish to withdraw from the contract)
To: SciBridge GmbH, Pestalozzistraße 25, 22305 Hamburg, info@rigora.net
I hereby give notice that I withdraw from my contract for the provision of the following service: [description of service]
Ordered on: [date]
Name of consumer: [name]
Address of consumer: [address]
Signature (only if this form is sent on paper): [signature]
Date: [date]
Your manuscript is treated as strictly confidential. We do not share your manuscript or any associated data with third parties. Files are stored on EU-based servers and deleted after project completion.
Our liability is limited to intent and gross negligence (Vorsatz und grobe Fahrlässigkeit). We are not liable for the outcome of journal submissions, peer review decisions, or any indirect damages arising from the use of our editing services. This limitation does not apply to damages arising from injury to life, body, or health, or to mandatory liability under applicable law.
All intellectual property rights in your manuscript remain with you. We do not claim any rights to your work. The editing constitutes a service, not a transfer of intellectual property.
We process your personal data in accordance with our Privacy Policy and the General Data Protection Regulation (GDPR).
These Terms are governed by the laws of the Federal Republic of Germany. If you are a consumer habitually resident in the EU, you also benefit from any mandatory provisions of the law of your country of residence. We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board (Verbraucherschlichtungsstelle). Note: the European Commission's online dispute resolution (ODR) platform was discontinued in July 2025 and is no longer available.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue to be valid and enforceable.